Shipping Policy

At Silverster, we are committed to delivering your jewellery quickly, safely, and with care. Please review our shipping policy below to know what to expect when you place an order with us.

Processing Time

All orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods and Delivery Time

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days
  Delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Charges

Shipping charges are calculated at checkout based on your location and chosen delivery option. We occasionally offer free shipping promotions — be sure to check our website or subscribe to our newsletter for updates!

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status and expected delivery date of your package.

International Shipping

We currently ship to selected countries outside [Your Country]. Delivery times and shipping costs for international orders will be calculated at checkout. Please note that customs fees or import taxes may apply, which are the responsibility of the customer.

Order Issues

If you experience any issues with your order — such as delays, damaged items, or missing shipments — please contact our customer care team at [your support email] as soon as possible. We are here to assist you and ensure your satisfaction.